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Consumer Research

From Habits and angle Studies to whole Health Checks and Demand Estimation, ERC marketing research concentrates on understanding the attitudes, behaviours and preferences of shoppers throughout a fashion that impacts your marketing strategies for motivations, market growth and leadership

Consumer Research could also be a assortment of tools & ways to review shopper Behavior. broadly speaking there aretwo theoretical views that guide the event of marketing research methodology. analysis on Human Behaviour and Consumption defines a robust correlation between variables of money, offer and demand





CONSUMER psychology


The role of marketing research

Overview of Strategic Tool for Implementing the marketing thought, Market Segmentation, Market Targeting, Market Positioning.

The wide unfold adoption of marketing thought among the business trade provided impetus for the study of customer behavior. to identify sad desires, firms had to own interaction in exhaustive marketing research. the requirements of shoppers disagree dramatically across all totally different segments of society:


.Consumer Research Interpretivist Approach Positivist Approach. Positivist Approach Objective and Empirical.Studies ar conducted to analysis the causes of behavior that may be generalized to larger populations marketing research designed to provide data to be used for strategic group action decisions falls into this category B. Interpretivist Approach Tends to be qualitative and based totally upon very little samples. Interpretivists browse each consumption state of affairs as distinctive and non-predictable rummage around for common patterns of operative values and meanings across consumption things


STRATEGIC TOOLS FOR IMPLEMENTING THE marketing thought

Focus of the marketing thought is shopper desires. At constant time recognizing high degree of diversity among USA, shopper researchers get to identify the assorted similarities ­ or constants- that exist among the people of the world.

Consumer psychology illustrates that we've a bent to all or any have similar biological desires, despite where we've a bent to ar born, ­ the requirements for food, nourishment, for water, for air and for shelter. all keep constant. we've a bent to in addition develop acquired desires once we have a bent to ar born. These desires ar shaped by our culture, and surroundings throughout that we've a bent to measure, by our education and our experiences. The fascinating issue concerning acquired desires is that there ar generally many of us World Health Organization develop constant desires. This commonality of necessities permits the marketers to concentrate on shoppers with specifically designed merchandise and/or promotional appeals that satisfy the requirements of that part.


The 3 part of this strategic framework are:

Market segmentation
Market Targeting and;
Market Positioning

1. Market Segmentation is dividing the market into subsets of shoppers with common desires. shoppers ar sorted on in keeping with some criteria, such those among a gaggle will respond equally to a marketing action and other people in many groups will respond otherwise. variety of the potential segmentation variables would possibly by: Sex Age Race gain status No. of children Usage History advantages of consumer Segmentation Focuses efforts on World Health Organization to go looking out out further concerning ar the parts distinctive is that the part large enough The geographical concentration of the part but price sensitive ar the individuals but competitive is that the phase but vulnerable is that the phase to additional entrants Once the relevant segments of the market ar better-known these ar consequently targeted. the character of marketing effort changes in keeping with the type of part targeted


2. Market Targeting is selecting one or further of the segments better-known for the company to pursue. stipulations for Targeting: Following queries might even be thought-about before targeting a specific segment:

Is there ample dissimilarity in preferences amongst the client throughout a selected segment?
Is the part properly identifiable?
Is the part large enough to be worthwhile?
How competitive is that the part

3. Market Positioning is developing a particular image for the merchandise or service among the mind of the client - the image can|that may} differentiate the providing from the competitive ones and squarely communicate to shoppers that the particular product or service will fulfill their desires above competitive brands.


Consumer Psychology: successful positioning centers around a pair of main principles: act the benefits that the merchandise can give rather than the product's choices. distinctive commercialism Proposition a particular profit or purpose of distinction ­ for the merchandise or service


Choosing a Positioning Strategy: Following points might even be thought-about whereas choosing a positioning strategy. characteristic potential competitive advantages on merchandise, services, channels, people or image is sources of differentiation. choosing the correct competitive advantage what share variations to promote? distinctive commercialism proposition Positioning errors to be avoided that variations to promote? Criteria for important Differences:


Different forms of criteria for important variations might even be developed to rank the merchandise as compared with its competitors. Such criteria generally cover the next points · necessary · Superior · preventive · Distinctive · Communicable · low cost · Profitable Positioning on many dimensions: Positioning might even be done on many dimensions